People define the essence of our know-how

With many years of experience as an operator in jewelry workshops, Mila succeeded in becoming an assembly team supervisor and then a vocational trainer, which is a key position of the workshop. “My job is to train and develop the skills of new employees of the House, and to teach workers specific processes applied in the assembly field. Most of the operators are capable of passing along their savoir-faire, so I only intervene in more complex techniques. We must continually consider how to develop new processes to streamline the work of our operators.” New techniques, new materials: “Things are constantly changing, we are incessantly integrating new information, and we must do everything we can to ensure that the operators develop their skills in these techniques as quickly as possible. That is the most pleasant aspect of our work: having to constantly change and learn. When you love your work, it is a pleasure to pass on your expertise. For me, it is extremely satisfying to see coworkers become autonomous in a matter of months. The assembly that we perform here is not something you can learn at school. Our school is the workshop: this is where we learn and improve our performance, bit by bit, with each season. Within the same collection, we might be called upon to assemble pieces, set rhinestones and braid leather. It takes a very wide range of skills, and with as many collections per year, we don’t have time to get bored.”